WE ARE CLOSED FROM 24TH DEC  TO 8TH JANUARY - NO SHIPPING AT ALL DURING THIS TIME

Shipping Times 

Please take note of the shipping times below, if you are unsure please contact us: 

 Items that state " **FREE SHIPPING IN STOCK** " in the heading/title are kept in stock and will be shipped out within 1-9 working days. This will depend on which warehouse your item is situated in. Shipping times are estimates only and are no way guaranteed. Please contact us before buying to find out your expected shipping times.

Items that do not state " **FREE SHIPPING IN STOCK** " in the heading will take 6-15 working days to ship out - these are not kept in stock.

We ship via courier only. No collections, post office or Postnet  shipping allowed

Once you receive a tracking number please allow 1-4 working days for delivery.

Payment

Please make payment within 48 hours - all items not paid in this time will be cancelled.

Imports

Please note all items are 100% genuine and imported directly from the USA - you will need to purchase an international plug in order to operate your electronic devices.

Returns

All returns must be in the sealed original packaging. No refunds without the sealed, original unopened box. Do NOT open any watch without prior consent! The warranty will be voided if the watch is opened!

All our items are Parallel Imports this means they have been imported directly by ourselves  and not by the manufacturer. All our products are 100% genuine products we do not sell fakes/replica items at all.

All returns will carry a 15% cancellation/restocking fee

Warranty

We offer a 3 month warranty on all our products. (Please make sure to keep your original box if the item needs to be returned in this time you will need to send back the box as well)

Please check with us before purchasing to check shipping times.

All our items are brand new and 100% authentic

There are no hidden costs payable by you.

Non-defective returns will cost you a restocking fee of 15% plus shipping fees both ways. We do not refund opened box or used items

All items are parallel imports from the USA and as such carry a 3 month warranty only. 

Refunds:

All refunds take 3-7 working days to process. There is a 15% restocking fee for all items - they must be returned in the original unused condition. No refunds on opened or used items at all.

Out of Stock:

 It may occur from time to time that stock levels are not automatically corrected on the system and items are no longer available, in this case we will issue a full refund to you. We do apologise for this and try to take every measure available to minimise this but we sell on multiple channels and updates are  done manually.

Contact:

Email: info@redtagsa.co.za or message only (no calls) 074 167 5654

Please email us with any queries you might have. We usually respond within a few hours.